.Five9 (FIVN) has actually been awarded the 2024 Aragon Study Technology Award for Artificial Intelligence Connect with Centers and called a Leader in 2 Aragon Analysis World rumors: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. The business was acknowledged as the absolute most important provider in the artificial intelligence Representative Platforms report.At the center of Five9’s development is their sight for The brand new CX, where AI Representatives and AI-empowered Person Representatives work together to provide hyper-personalized consumer experiences. The business recently presented brand new improvements consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s lofty use of modern technology in market advancement as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Study Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Investigation Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Research Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Investigation World: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand-new CX, ou00f9 Agents artificial intelligence et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually likewise named a Forerunner in The Aragon Analysis Entire World for Artificial Intelligence Broker Platforms in the ICC, 2025 as well as Aragon Research Planet for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has actually been named a victor of the 2024 Aragon Investigation Technology Award for AI Contact Centers. In addition, Five9 has actually been actually called a Forerunner in two Aragon Investigation Globe records: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025. This acknowledgment from Aragon Research study underscores Five9’s position as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 record jobs Five9 as the absolute most
critical merchant ranked in
the document, acknowledging Five9 s strategic eyesight for AI-driven technology in CX. At the core of this particular technology is actually Five9’s concept for The NEW CX where AI Agents and AI-empowered Person Representatives work together to deliver hyper-personalized, simple consumer expertises. By enabling organizations to deliver transformative consumer communications while lessening costs and enhancing efficiency, Five9 is preparing brand-new specifications for AI-powered options in the get in touch with facility business.
AI is actually fundamental for developing outstanding client experiences, as well as we are actually recognized to become identified through AragonResearch study as cutting-edge for our efforts to move the smart connect with facility forward, stated Jonathan Rosenberg, Chief Technology Police Officer and also Chief of AI, Five9. Our emphasis has been actually, and also will certainly remain to be actually, helping services supply those experiences along with easy-to-use tools as well as abilities. With each new innovation, our company take a breakthrough for both Five9 and for the market as a whole.
The Aragon Research study Innovation award determines providers leveraging speculative use innovation to not simply adapt as markets modify, however to proactively interrupt and inform how their markets will certainly progress. Five9 was actually officially shown with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Study awards event.Five9’s commitment to technology, specifically its eyesight for mixturing AI Representatives as well as AI-empowered Human Agents, is establishing a brand new requirement for how businesses can provide hyper-personalized and smooth customer knowledge, mentioned Jim Lundy, Creator, CEO as well as Lead Professional, Aragon Study. This award and document identity improves Five9’s devotion to providing AI developments for CX.
Previously this year, the business offered brand-new developments, consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers, that change the way companies approach CX, steering far better results for both consumers and also representatives. About Five9. The Five9 Smart CX Platform, powered through Five9 Genius AI, gives a complete rooms of services to electrical power AI-elevated client knowledge that provide better service outcomes and also Deliver Pleasure to CX.
Our merged cloud-native offering enables hyper-personalized client knowledge as well as more inspired staff members, bring in every consumer communication even more connected, simple and easy, and also individual. Trusted through 2,500 +clients and 1,400+ companions around the world, Five9 unites the energy of artificial intelligence, our platform, and our individuals to steer AI-elevated CX.To read more, check out www.five9.com. Involve with our company @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Rights Scheduled.
The identification of an Aragon Investigation honor winner is actually not a recommendation by Aragon Research of any kind of merchant, product, or company. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary awards did Five9( FIVN) gain in 2024 from Aragon Research? Five9 won the 2024 Aragon Research Technology Award for Artificial Intelligence Connect With Centers and also was called an Innovator in 2 Aragon Analysis World documents: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025.
What new AI items carried out Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents to transform client expertise management.How carries out Five9’s( FIVN )BRAND NEW CX sight influence customer service? Five9’s brand-new CX vision mixes artificial intelligence Representatives with AI-empowered Individual Brokers to deliver hyper-personalized, uncomplicated clientexpertises while minimizing prices and also strengthening performance.
What was Five9’s( FIVN) strategic position in the Aragon Research study World 2025 record? Five9was set up as the most strategic seller in the AI Agent Operating Systems in the ICC, 2025 document, identifying their strategic vision for AI-driven innovation in CX. When carried out Five9( FIVN) get the AragonResearch Development
Award
?
Five9 was actually officially offered along with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.